Frequently Asked Questions

 

How does it work?

Our service provides an email alias. It does not provide an email account. Email sent to your custom email alias address is automatically and instantaneously rerouted by our servers to your existing regular email address. If you want your custom email address to appear in the header of email messages you send, simply change the email address in your email client's Identity, Personal Info, or User Information settings.

How much does it cost?

The annual fee for using this service is $6.95.

Which email accounts won't work?

The following email service providers do not permit automatic email forwarding to their accounts: aol.com, comcast.net, att.net, msn.com, hotmail.com, yahoo.com, gmail.com, tm.net.my, streamyx.com, rocketmail.com, yahoogroups.com, googlegroups.com, and outlook.com. Please do not sign up for our service using an email account on one of these services.

What are my responsibilities?

By using this service you agree to abide by our user policies and terms of use.

What if I get a different regular email address?

No problem. Simply send us an email from your regular email account to notify us of your new email information. We will send a confirmation email back to you at both your new email address and the original one you used to sign up for our service. Two changes are permitted per year without additional charge.

How do I make changes to my account?

Send us an email from your regular email account. We will send a confirmation email back to you. There are no refunds when service is cancelled or changed.

You cannot, however, change your custom email alias address provided by our service. If you want to do this, you must sign up for a new one.

How long have you been providing this service?

We have been serving sports fans with this type of service since 1998!